Reduce RTO with Gharship’s Automated NDR Follow-Ups

Minimize undelivered orders with Gharship. Our automated follow-ups via WhatsApp, SMS, and calls help in getting customer responses, enabling redelivery attempts and reducing return rates.

Get Started
Get Started

Reduce RTO with Gharship’s Automated NDR Follow-Ups

Minimize undelivered orders with Gharship. Our automated follow-ups via WhatsApp, SMS, and calls ensure quick responses from customers, leading to faster redeliveries and lower return rates.

Get Started
Gharship

What is NDR Follow-Up?

Non-Delivery Report (NDR) follow-up is the process of resolving failed deliveries by contacting customers and taking necessary actions—re-attempting delivery, modifying addresses, or marking orders as returned. Gharship’s automated system ensures that every failed delivery gets an immediate follow-up, reducing RTO and improving success rates.

How Gharship’s NDR Follow-Up Works

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Wide Network of Courier Partners
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Start Shipping at ₹6.49/kg
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Wide Reach Across 29,000+ Pincodes
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Reliable COD Remittance

Step 1: Instant NDR Notification

Failed deliveries are flagged, and an alert is generated.

Step 2: Automated Follow-Ups

Customers are contacted via WhatsApp, SMS, and calls.

Step 3: Action-Based Resolution

Customers select redelivery, address update, or cancellation.

Step 4: Courier Coordination

The selected action is communicated to courier partners.

Why Choose Gharship for NDR Management?

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Order Resolution
Reduce RTO with proactive follow-ups. Our system engages customers through timely notifications, helping you recover undelivered orders efficiently.
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Automated Communication
Keep customers informed with updates through WhatsApp, SMS, and calls, ensuring timely responses and improved delivery success.
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Improved Delivery Success Rates
Reduce the chances of lost shipments with proactive communication and efficient follow-ups.
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Reduced Losses
Lower return shipping costs by minimizing undelivered orders through timely follow-ups.

What is NDR Follow-Up?

Non-Delivery Report (NDR) follow-up is the process of resolving failed deliveries by contacting customers and taking necessary actions—re-attempting delivery, modifying addresses, or marking orders as returned. Gharship’s automated system ensures that every failed delivery gets an immediate follow-up, reducing RTO and improving success rates.

How Gharship’s NDR Follow-Up Works

Dashboard to Manage Undelivered Orders

Dashboard to Manage Undelivered Orders

  1. Send automated non-delivery followups for undelivered orders.
  2. Utilize a multifunctional dashboard to manage non-delivery reports.

Manage Re-attempt Requests from Customers

  1. Manage requests from your customers for delivery re-attempt.
  2. Identify failed delivery attempts (NDR) in real-time.
Manage Re-attempt Requests from Customers
Maximum Conversion.Reduced RTO Ratio

Reliable Support

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Office number 245-246,
Tower B2, Spaze-I-Tech Park, Sector 49 Gurugram – 122018, Haryana

CIN: U63030HR2021PTC099653

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